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Tips for Young Designers

July 2nd, 2010 | No Comments | Posted in General Chatter

It occurred to me the other day that I am no longer a young designer. Even though I can still remember it like it was yesterday, it has been 14 years since I graduated from college (*sigh*). I’ve had a great career up to this point, and I feel fortunate to have worked with some of the most talented people in the industry. Along the way, I’ve experienced the thrill of victory as well as the agony of defeat. It’s been an adventure to say the least.

As I approach the mid-point of my design career, I’d like to take a moment to offer some advice to young designers who are just starting out today. I’ve racked up some pretty good experience through the years, and these are the most important bits of advice I can give to anyone just getting started:

Don’t give away your work (or time) for free

As a budding designer, one of the most degrading things you can do for yourself (and this industry) is to give your work away for free. Would you expect your car mechanic to fix your transmission for free?  Or how about your dentist fixing your teeth as a favor? You have a very specialized talent that people are seeking – so why let them take advantage of that?

Many argue that giving design services away for free is the only way to build up a portfolio, but I disagree. Why not take some time to work on your own projects? Or better yet – how about redesigning some existing poorly-executed design (like a logo or a website) from a well known company? As someone who has interviewed many designers in the past, I really enjoy seeing how a young designer can take something that exists today and make it better. To me, the “before and after” examples are the money shot in a job interview.

Here’s another thing to think about: even if you are just starting out and you have no clients, giving your services away can be detrimental over the long term. In the future, will your freeloading clients be willing to pay when you’ve done so much free work for them in the past?

Take your time – don’t become the fastest designer in the studio

I’ve always been a fast worker, and a year-long stint at a high volume exhibit design company about 12 years ago taught me how to be even faster. It wasn’t uncommon to walk into work in the morning with the company sales team waiting for my arrival at  the door, anxious to feed me design requirements from new clients that needed an exhibit design proposal by the end of the day.  Each and every day was filled with crazy deadlines like this, and the only way to keep my head above water was to stop being so analytical about everything and just start sketching like a mad man. If they wanted a custom 48’ x 48’ trade show exhibit designed from scratch within 8 hours (under budget, of course), I could do that – and the sales team (and my boss) began to take this for granted. At first, they felt sorry for putting so much pressure on me, but since I delivered time and time again with good results, it became normal and expected of me.

When I left that job, I (unfortunately) took that work ethic with me. At each and every job I had after that, I became the go-to guy for speedy design. If somebody wanted something done NOW, I was the guy they came to, bypassing every other designer in the studio. Can you see where problems might start to arise? It wasn’t long until I started feeling burned out, and it was my own fault.  Don’t make the same mistake I did. Take your time. Your quality of work-life will be much better.

Give your clients options

If there is one thing that irritates me about asking another designer to do something for me, it’s not receiving enough design concepts in return. If I’m not satisfied with the design, and the designer doesn’t have any other options to show me, it wastes my time and theirs. If the designer had produced multiple solutions for a single task, I (the client) could give more valuable feedback by selecting elements from each that I liked (and disliked). That helps the designer greatly, as he/she could have a much clearer understanding of how to proceed instead of taking another wild shot in the dark hoping to please me.

Of course, we all know that there may not always be enough time to produce multiple concepts for a single task. In that case, you should quickly mock up a few ideas before spending too much time on just one. Show those mockups to the client as soon as you can – before the first formal design review. This will save a lot of time during the course of the project, because you’ll have a much better chance of spending your time working on something your client is happy with.

Learn to accept criticism

Face it – design in subjective, and everybody has an opinion. You’ll never make everyone happy, so just do your best to accept the fact that there are people who won’t like your work no matter how hard you try to please them. I admit that I’ve felt like throwing my hands up in the air in surrender after endless revisions that did not satisfy the client. In situations like this, the only thing you can do is to push on, and accept the fact that in order to satisfy your client, you’ll sometimes need to create things that you aren’t happy with. In situations like this, I always produce two concepts. One for the client – and one for my portfolio.

If you’re just starting out in this business, get ready to hear “I don’t like it”. A lot.

It’s ok to be a niche designer

If there is one thing I regret about my career up to this point, it’s the fact that I spent far too long trying to find my niche. I have a degree in industrial design, and my first job out of college was as a product designer for a large Fortune 500 company. Within a year after that, I was transitioning toward environmental design, which ultimately led to a year long adventure designing trade show exhibits. By this time (1999), the internet was in full swing and I naturally fell into designing websites – there was so much demand for web designers at the time, and even though I had no experience designing for the web, I found myself as a founding member of an internet startup. When the .com bubble burst, I was out of a job and took a role as a visual designer for a large home appliance company designing graphics for touch-screen interfaces. Once I had enough of that, it was on to mobile UI design – which by the way, I am still heavily involved with today.

For all this experience, I still feel lost sometimes. Unsure of who I am as a designer. Whenever I stumble across a really great website, or an incredibly cool series of vector illustrations, I feel inspired. Inspired by these other designers who have so obviously spent their career developing one core talent to the point that they are masters of the art. In fact, I know designers like this, and I hire them from time to time when I need something that I cannot do myself (like, for example, character illustration). Most of them make a pretty good living focusing on one thing, and as they develop their talent, things just keep getting better.

I feel that I do have a broad range of design skills, but they are diluted compared to other superstar designers. I have never spent enough time focusing on one area of design to the point of mastery, and for that I am ashamed. I can design websites, but I feel like there is so much more I want to learn. Same for 3d graphics. And icon design. The list is endless. If I had stayed focused on product design, I wonder how successful I would be today? I’d have 15 years of experience doing that one thing by now, so it does give me reason to think. This is something you need to think about as well. Do you want to be a good designer who can do many things? Or do you want to focus on one thing and become a superstar?

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Random collection of six free stock images

July 1st, 2010 | No Comments | Posted in Free Illustrations

Today’s assortment of free images are typical of the Norebbo collection – each of them combine two ordinary objects together to create a common metaphor or concept. I’ve got so many objects built in my 3d library now that generating these types of images doesn’t take as long as it used to. But I’m currently working on building many new objects, and renderings featuring those 3d models will be coming online shortly.

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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Free 1024×768 stock illustrations

June 30th, 2010 | No Comments | Posted in Free Illustrations

Six more free stock illustrations comin’ at ‘ya. Random assortment. Download and enjoy!

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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Glass and metal Apple logos

June 29th, 2010 | 1 Comment | Posted in Free Illustrations

The Apple logo is probably one of the most recognized brands of our time. Love ‘em or hate ‘em, the company has truly mastered the art of creating desirable products, and developing a strong following of supporters. As a visual designer, it is refreshing to see a company that holds such a high regard to design and user experience – and the good news is that I see that appreciation spreading throughout many areas of corporate industry. I admit it. I drink the iKoolaid.

Case in point: these Apple logo illustrations! I’m giving them away totally free of charge (without watermarks even!), so download and use however you wish.

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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The story of how I was banned from Fotolia.com. Twice.

June 29th, 2010 | No Comments | Posted in General Chatter

Before I begin, I should say that it may not be appropriate to call this a “story”. It is a factual recount of actual events, and I welcome any representative from Fotolia.com to come here and tell their side of the story should they feel the need to explain why they did what they did. The comments are open, and I welcome any reply from them.

This is what happened

I was an active contributor to Fotolia, and I started uploading my stock images there in the spring of 2008. I was successful there, and my images sold well. In August of that year, I was banned without an explanation. Finally, a phone call and an email to their director of operations revealed that someone was buying my images with a stolen credit card and they banned me because they deemed me to be too much of a risk to Fotolia. Fine – I accepted that and requested payout of my earnings (about $1600 worth at that point). They told me I would be paid, and I thought all was well. A month went by. Two months went by. Nothing. In early October, I sent an email asking for a status update on my payout. No response. Another email a few days later, and again – no response. I was being ignored, and I was starting to feel like I got scammed. This went on for an entire month, and I finally had enough. I was convinced that they were running a crooked operation, so I posted my story on microtockgroup.com for all to see. Guess what happened? Within a few hours of telling this story, I received an email from Fotolia (the same person I spoke with in August) telling me to delete my post or they wouldn’t send me a check. Long story short, I complied and I was paid within several weeks.

A year later, the dust had settled, and I approached Fotolia again about the possibility of reinstating my account. Fact is, they are a big player in the microstock market and I wanted to be a part of it. I may not like the way they run their business, but I wanted in. It was a business decision – my images could earn both Fotolia and myself additional income each month, and I wanted to upload my portfolio there peacefully and without trouble for their administration team. A few emails back and forth to the same Director of Operations, and he agreed to let me start uploading again. Happy to have all of the previous problems behind us, I began to upload my portfolio.

In less than 5 days, I was banned again. My account was totally locked out, and I couldn’t log in. And in typical Fotolia fashion, no explanation was given. My account was simply locked and there was nothing I could do. Several back and forth emails later, I was told that it was a mistake and that they would reinstate my account. A week went by, and nothing happened. Two weeks, and still nothing. All the while, the images that I had already uploaded were online and earning money. Money that I couldn’t access! And the kicker – all attempts to contact Fotolia were met with: “please speak to our Director of Operations about your account”. Trouble is, the Director of Operations wouldn’t return my messages. Again. Convinced that this was not a company I wanted to do business with, I demanded removal of the images I had already uploaded. They complied, and that was that.

On a whim, I tried to contact Fotolia again in June 2010 about the possibility of setting things right. I did not receive a response.

I’m not normally one to burn any bridges, so why did I write this for all to see?

To make other Fotolia contributors aware. Aware that Fotolia management runs their business in a very strict fashion, and they will act harshly and swiftly before allowing anyone who they deem as a threat to defend themselves. As a business owner myself, I can respect that. They have every right to run their business how they choose, and we as contributors must comply with that. But we (the producers of stock images) have choices. There are many outlets available to us to market our work, and we need to choose those outlets carefully. Do yourself (and this industry) a favor and support the outlets who support the contributors in return.

Again, I welcome any and all comments from the Fotolia staff regarding these series of events.

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Background images with various objects

June 26th, 2010 | No Comments | Posted in Free Backgrounds

Here are three background images with various objects. The first one is an image of  two stacked books over top of an abstract glowing green texture. The second is a rendering of a transparent pie chart over top of a blue gradient background (perfect for use as a presentation template image). Finally, a simple 3d illustration of a wrench and a screwdriver arranged in a cross over top of a gray and yellow background.

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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Free shopping cart illustrations

June 25th, 2010 | No Comments | Posted in Free Illustrations

These shopping cart illustrations can be used in a variety of ways. Sometimes when I build a website template with a shopping cart, I render a version of this image with the logo of the company and insert it into the cart. That makes for a really nice custom shopping cart icon, and it helps to tie everything together (visually). I’ve also got versions of this image with and without generic objects that convey “shopping cart full” and “shopping cart empty”.

These three images contain a silver metallic shopping cart with bright yellow “New” symbols, a handicap symbol (disabled shopping cart), and a large glass filled with an alcoholic beverage sitting beside the cart.

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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PhotoStore from ktools.net vs. Photo Video Store from cmsaccount.com – which is better for selling stock photos?

June 24th, 2010 | No Comments | Posted in Product Reviews

Since launching norebbo.com back in the fall of 2007, I’ve experimented with several different formats for the site. I started out with a simple HTML/CSS template, and then I tested the waters with a pre-packaged photo store script several months later. I eventually got fed up with that after about a year, and decided to try a blog. Not happy with the results of that experiment, I went back to a store format and tried two different pre-packaged scripts: PhotoStore from ktools.net, and Photo Video Store from cmsaccount.com. Which one is better? Having spent a lot of time working with both, I have some opinions. But first, here are my impressions of both:

Ktools PhotoStore (v3.8)

This template has been around for a long time, and it shows. The design is very “2002″, meaning that it offers very little in the way of interactivity and a rich user experience. The template is built on a dated HTML/PHP platform, some of which is very difficult and confusing to tinker with if you don’t have a moderate understanding of PHP. However, those negatives aside, it’s a rock solid script. They development team is actively refining this product, and there are frequent updates and patches. Ktools.net also hosts an active user forum (only accessible by those with an account) where you can get help or interact directly with the developers.

Here is what I liked about PhotoStore:

  • It’s a very stable script, and I never had browser compatibility issues. It worked perfectly from the first time that I set it up, and I didn’t need help to get things working perfectly. It works as advertised right out of the box.
  • Organization of my images and galleries was easy and simple to understand (for both myself and my customers). Plus, the ability to create nicely organized sub-categories was a big plus for me.
  • Batch uploading, and batch editing. Worked like a charm, every time.
  • The back-end content management system was very well organized and contained many features. It made setting up my site for the first time very easy! I like the stats area as well.
  • Site performance was good, and I didn’t notice any sluggishness when browsing categories with a lot of images.

This is what I did not like about PhotoStore:

  • The front-end design just looks so old, and there are very few alternate templates available. If you want something that looks halfway decent, you are going to have to do it yourself.
  • The shopping cart (and other text/data pages) looked like an afterthought. Of course they worked flawlessly – but they looked very poorly designed. This was very important to me, because as someone who buys things on the internet, I am not comfortable buying from a cheesy looking site. And I sure didn’t want my customers to feel that way either.

Photo Video Store

The main advantage that cmsaccount.com’s Photo Video Store has over PhotoStore from ktools.net is the  appearance of the front end template. I’ll be honest – the biggest reason I purchased this script was because I was absolutely sick and tired of the dated look of PhotoStore v3.8, and I desperately wanted a change. It simply looks better, which I believe makes for a better user experience.

Here is what I liked about Photo Video Store:

  • The visual design was very good, and there are a lot of different free templates available to change the look of the site. And the nice thing was that some of these templates changed the look rather dramatically.
  • It’s extremely easy to sell content other than photos – the script contains good support for selling other types of files such as vector graphics or Flash media.

This is what I did not like about Photo Video Store:

  • Support documentation is very poor, and I couldn’t get it to work exactly as advertised without a lot of help. The first problem I had was that clicking on an image would take me to a dead link. This is because when uploading the script to the server for the first time, I didn’t see that there were hidden files that needed to be included. Adding these hidden files fixed the problem. Then I couldn’t get the “purchase” button to work – again, it would send my customers to a dead link. Support eventually solved this problem for me (it was an .htaccess issue). And finally, I never could get the “blog” section working, and support had no solution for me other than to contact my hosting company and ask why the server was blocking access to certain strings in the .htaccess file. I will give the support team credit though – they were very helpful and responded quickly to my questions.
  • Using the batch upload feature in the back-end content management system would strip out the IPTC data (keywords and titles) from my images. So my only choice was to upload everything one by one, or upload via FTP.
  • Batch editing of images that had already been uploaded and categorized was not possible.

So which one is better?

Definitely PhotoStore by ktools.net – but only by a slim margin. While the visual design (appearance) of the interface is very dated, the script is rock solid. Everything just works. It’s easy to upload photos, organization of the content is made to be very simple, and the template is highly configurable. The back-end content management system is also very good, allowing easy batch-editing of photos and galleries. The only thing that keeps PhotoStore from blowing away  cmsaccount.com’s Photo Video Store is that there is very little support for other content such as vector or Flash media. If you want to sell anything other than photos, you’ll have to zip them up – and sell your customers those zip files. But for me (who only needed to sell jpg’s), the script was perfect for my needs.

Oh what the heck – here is a big batch of Facebook logo images

June 24th, 2010 | No Comments | Posted in Free Illustrations

Just as I said when I released my previous batch of Facebook illustrations, these seem to be very popular at the moment. Just after I posted those images, I had several people ask if I had any more. As a matter of fact, yes, I do! Here are 12 new free illustrations, so I hope you will find them useful for your blogs, websites, reports, or any other templates you are working on. A link back to my site isn’t required, but it sure would be appreciated. Thanks!

This set of free stock images contains metallic Facebook logos posed with various objects. A more detailed description of each are as follows:

  • An open metallic briefcase on a gray reflective surface with one blue Facebook logo inside of it
  • A large brass key inserted into a metallic Facebook logo on a dark gray reflective surface
  • A pile of metallic blue Facebook and Twitter logos on a blue reflective surface
  • A large metallic Facebook logo sitting on top of an open laptop computer on a blue reflective surface
  • A Facebook logo standing in front of an upright map of the world on a blue reflective surface
  • A silver microphone standing in front of a large blue Facebook logo on a dark reflective surface
  • A large metallic blue Facebook logo spilling out of an overturned office building on a black reflective surface
  • A blue Facebook logo sitting on top of a pile of chrome metallic screws, nuts, bolts, and springs on a reflective surface
  • A metallic Facebook logo resting in a large red and white lifesaver on a blue reflective surface
  • A large magnifying glass hovering over top of a blue Facebook logo on a black reflective surface
  • A metallic blue Facebook logo spilling out of an overturned trash can on a blue reflective surface
  • A large blue facebook logo hovering over top of a simple welcome mat over a blue reflective surface
Need larger Images? For only $5, every image on this website is available up to 8000px wide
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Free stock images from Norebbo

June 23rd, 2010 | No Comments | Posted in Free Illustrations

This collection of royalty-free images is yet another of my “grab bag” type sets – I just picked six files at random from my free image archive to insert into this post. This is what I ended up with:

First up is a simple black and orange background image with a large paperclip standing upright along the right side. Next is a group of three oil barrels arranged in a silver and black world map background. Then there’s an image of an acoustic guitar sitting in front of two upright ticket stubs on a gray reflective surface. Following that image is an overturned garbage can with two wedding rings spilling out of it. Then there is an illustration of two upright ticket stubs on display and surrounded by velvet ropes. And finally, I’ve included an image of a transparent globe sitting on top of a red weight bench.

Need larger Images? For only $5, every image on this website is available up to 8000px wide
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